4.4 of 5
What is the Customer Alliance Certificate?
Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.
How does the review process work?
Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.
What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.
|77.5% positive ratings|
|Overall very satisfied with the central location, friendliness of the staff, service & value for money|
|good hotel in zermatt|
|Great value for money and good, Central location. The staff were friendly. A great experience overall.|
|Very pleasant, I read there was a whirlpool and there was not|
|Excellent, as usual! Bert good value for money!|
|Everything was super.|
|Good breakfest, clean room, super Location|
|best hotel in Switzerland for us so far|
|Great service, staff, breakfast and wellness Center that are both complimentary. Overall amazing experience at|