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 1371 reviews |
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| 85.1% positive ratings | |||||||||||||||||
 | age: 10-20 2025-03-27 | Excellent experience | |||||||||||||||
| age: 40-50 2025-03-27 | Clean hotel, friendly staff, good location. | |||||||||||||||
| age: 50-60 2025-03-24 | The overall service was excellent. The hotel is in a great location with the ski locker area being only steps away from the bus stop to go to the ski area. The hotel was very close to the ski rental and to the main part of town that had the shops and restaurants. The rooms were very well kept and the front desk was always helpful and friendly. | |||||||||||||||
| age: 40-50 2025-03-23 | Wonderful staff and clean. I would stay again!! | |||||||||||||||
| age: 30-40 2025-03-23 | Great. We are coming back every year. | |||||||||||||||
| age: 40-50 2025-03-23 | Loved it! I recommend your hotel to anyone wanting to stay in Zermatt. | |||||||||||||||
| age: 10-20 2024-06-12 | Horrible. Our room was filled with bed bugs. Not a couple, hundreds, of all ages, and eggs laid everywhere too. My husband and I were attacked with over 40 bites. Management refuses to admit there is a problem and fought us to the core to give us any compensation. We recommend staying anywhere else. | |||||||||||||||
| age: 50-60 2024-04-03 | Wonderful! We hope to come back again | |||||||||||||||
| age: 50-60 2024-04-03 | I thoroughly enjoyed may stay and all of my interactions with the staff. They were professional, friendly, and very helpful. I like how centrally located the hotel is to restaurants and even a grocery store. I will definitely plan to stay here again on my next trip to Zermatt | |||||||||||||||
| age: 60-70 2024-04-03 | Excellent. Only disappointment was that there is no jacuzzi in the Wellness Area. | |||||||||||||||
| age: 40-50 2024-04-03 | We will definitelly come back, as soon as possible !!! | |||||||||||||||
