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Reviews


4.5 of 5
1344 reviews
location
rooms
cleanneass
price/performance ratio
service
breakfast
Wellness/Spa

 
85% positive ratings
 
age: 10-20
2024-06-12
Horrible. Our room was filled with bed bugs. Not a couple, hundreds, of all ages, and eggs laid everywhere too. My husband and I were attacked with over 40 bites. Management refuses to admit there is a problem and fought us to the core to give us any compensation. We recommend staying anywhere else.
age: 50-60
2024-04-03
Wonderful! We hope to come back again
age: 50-60
2024-04-03
I thoroughly enjoyed may stay and all of my interactions with the staff. They were professional, friendly, and very helpful. I like how centrally located the hotel is to restaurants and even a grocery store. I will definitely plan to stay here again on my next trip to Zermatt
age: 60-70
2024-04-03
Excellent. Only disappointment was that there is no jacuzzi in the Wellness Area.
age: 40-50
2024-04-03
We will definitelly come back, as soon as possible !!!
age: 30-40
2024-04-01
Very pleasant stay. Staff very friendly and helpfull.
age: 30-40
2024-03-30
Very nice place. I would book again.
age: 30-40
2024-03-30
Excellent 4 days break
age: 40-50
2024-03-30
Good, not great. Your team should try to be more friendly
age: 60-70
2024-03-30
More than satisfied! See you next March!
age: 60-70
2024-03-30
Enjoyable. Would stay there again