4.5 of 5
What is the Customer Alliance Certificate?
Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.
How does the review process work?
Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.
What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.
|80.5% positive ratings|
|THe facility is really simple, but comfortable.|
|Excellent service! loved the breakfast with lots of variaties! The room was clean and spacious and very close to the ski shuttle bus stops, also walked to shopping and restuarants. I'd recommend it to my friends.|
|very happy to get free room upgrade, view was of Matterhorn so this was very nice. Facility was a little dated but clean, overall very satisfied.|
|Fabulous! We want to return next year!|
|We really loved the hotel - would stay there again|
|Excellent. Our 4th annual stay in this awesome hotel.|
|Really great. I was a solo traveler meeting a friend and the hotel was exactly what I wanted for amenities and price point for this trip.|
|Awesome! Fantastic location and views. Convenient ski storage and egress.|
|Very nice hotel at a perfect location|
|Always a place of total relaxation after a day on the slopes. Totally enjoyable and appreciated|
|Great my fourth time there and Christine and the staff she hires make all the difference in the world. I feel like family.|
|We was very plased with our stay at the Hotell, but Switzerland is very expensive for us...|
|We enjoyed our stay and look forward to returning. Great ski room with boot heaters, convenient ski storage, and ramp from hotel directly to ski lift bus.|
|Nice room , thank you for upgrading the room , it will be great if next time I got upgrade with Matterhorn view|